Free Help for Household and Technology Product Repairs

March 7, 2009 by Mr. GoTo  
Filed under Boomer Deals

Baby boomers typically own a lot of “stuff” around the house.  It seems that one thing or another is always in need of repair.  If its a kitchen appliance or some electronic gadget, our tendency is to just throw it away because the actual or perceived cost of repair exceeds the value of the gadget that is broken.

This week I came across a website where we can get free advice on household repairs.  The site is FixYa which proudly proclaims that it offers “Tech Support, Manuals & Troubleshooting for Consumers.”   The concept is that users with expertise and/or experience with certain products volunteer their services to respond to problems presented by other users.  These problems can be for your car, appliance, gadget, watch, you name it.  

The database of existing product problems and solutions is also easily searchable.  I looked for a solution for the focusing problem for our digital camera.  I found that others have had a similar problem but alas the only solution offered was that it needed a manufacturer-supplied part.  There were lots of other product problems that had reasonable repair solutions offered.

FixYa claims to have information in its system for over 1 million different products.  You can separately search for products by brand name.

It does not cost anything to present a problem and obtain advice from a member of the FixYa community.  However, there are “premium” experts on the site where you can obtain advice for a fee, starting at $9.95 for email support and $19.95 for online chat support.  I did not try this feature.  

Incidentally, if you have relevant technology or repair expertise, you can sign up to be an expert and get paid for doing it.

The bottom line is that FixYa appears to be a good resource for baby boomers to at least check for simple solutions to home repair questions and problems or to access a product manual.  Free stuff is good.

I wanted to mention that this week my writing appeared in the Carnival of Personal Finance.  You might want to pay a visit and check out the excellent articles in the carnival.

Image credit:  Kap4001


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